Booking Features for Service Businesses
Every service business runs on appointments. The kit handles the scheduling infrastructure so you focus on delivering the service.
Online Booking Page
Customers see available time slots, select a service, choose a staff member (or let the system auto-assign), and book in under 60 seconds. The booking page is branded with your logo and colors. Embed it on your existing website or use it as a standalone page. Mobile-optimized for customers booking from their phones.
Staff Availability
Each staff member sets their working hours, lunch breaks, and days off. The system automatically shows only available slots to customers. Buffer time between appointments prevents back-to-back scheduling. Staff can block personal time on their calendar. Vacation mode hides all slots during time off.
Automated Reminders
Confirmation email goes out immediately after booking. Reminder emails/SMS 24 hours and 1 hour before the appointment. Customizable reminder templates with business name, appointment details, and reschedule link. Reminder delivery reduces no-shows by 30-50% based on industry benchmarks.
Payment at Booking
Collect full payment or a deposit at booking time via Stripe or Razorpay. Cancellation and refund policies are configurable -- full refund before 24 hours, 50% within 12 hours, no refund after. Payment collection at booking time eliminates 80% of no-shows because customers have skin in the game.