AI-Powered E-commerce Customer Churn Prediction Web App with Real-time Insights

AI-Powered E-commerce Customer Churn Prediction Web App with Real-time Insights

Predict customer churn in real-time using this powerful AI-based web app built with Flask and XGBoost, designed for e-commerce businesses to improve retention.

Technology Used

Python 3.7+ | Flask | XGBoost | HTML/CSS (Jinja2 Templates) | RESTful API | Scikit-learn | Pandas, NumPy

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Project Files

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Overview

The AI-Powered E-commerce Customer Churn Prediction Web Application is an intelligent system built using Flask and a pre-trained XGBoost model that helps e-commerce businesses predict whether a customer is likely to leave (churn). This project provides a clean and responsive user interface for entering customer data and retrieving real-time churn predictions with actionable recommendations.

Key Features

  • 📊 Real-time churn prediction with probability scoring
  • ✅ User-friendly web interface built with Flask
  • 📈 Pre-trained XGBoost machine learning model for accurate prediction
  • 🧠 RESTful API for integration with external systems
  • 🎯 Actionable insights and churn reduction recommendations

Applications

  • ✔ E-commerce businesses aiming to reduce customer churn
  • ✔ CRM systems with predictive retention analytics
  • ✔ Data science or ML learning projects for students
  • ✔ Startups analyzing user engagement and loyalty

Why Choose This Project?

With an accuracy of over 97.7%, this project serves as an ideal solution for businesses looking to proactively retain customers using AI. It’s also a perfect academic or professional showcase for machine learning deployment in real-world environments.

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Project Setup

We'll install and configure the project on your PC via remote session (Google Meet, Zoom, or AnyDesk).

Source Code Explanation

1-hour live session to explain logic, flow, database design, and key features.

Want to know exactly how the setup works? Review our detailed step-by-step process before scheduling your session.

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Custom Documents (College-Tailored)

  • Custom Project Report: ₹1,200
  • Custom Research Paper: ₹800
  • Custom PPT: ₹500

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Project Modification

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Project Files

⭐ 98% SUCCESS RATE
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